Growing Together: The Story Behind Our New Partners & Members
When I first started The FLO Group, I was a relative unknown. No one really knew who I was, what my mission was, or why I cared so much about helping seniors hear again. I walked into senior homes as a newcomer, hoping someone would give me a chance. Most didn’t. And honestly, I understood why.
Seniors are one of the most cautious communities you can work with — not because they don’t want help, but because many of them have dealt with false promises, disappointment, scams, and people coming in and out of their lives. Earning their trust is not easy. You don’t get it on day one. You earn it through patience, honesty, and consistency. You earn it by showing up.
And that’s what I did.
I spent years working one-on-one with seniors, listening to their stories, learning about their struggles, testing devices together, adjusting, improving, and evolving. I traveled to different cities, did group events, and slowly built relationships — not just as a businessman, but as someone who truly cares about them. Someone who lives with my own disability, who understands what it feels like to struggle, to adapt, and to fight for independence. That connection, that empathy, is a big part of why I do what I do.
Over time, the product improved. The results improved. The feedback became more emotional — seniors crying, families thanking me, people reconnecting with the world after being silent for years. And with that came more attention, more interest, and more belief in what I am trying to build.
This journey wasn’t overnight. It took years of hard work, dedication, compassion, and perseverance.
And now, after all that commitment, something meaningful is happening.
We are beginning to grow — not just in sales, but in trust.
We are gaining memberships in respected organizations.
We are building strategic partnerships with major senior-care groups.
These partnerships didn’t come because I asked for them.
They came because people saw the work. They saw the results.
They saw the connection I have with seniors — the patience, the respect, and the mission behind the product.
Partnerships with organizations like ICCER (institute for continuing care education and research)and collaborations with Bethany’s , and Silvera are not just logos on a page. They are signs that the senior-care community recognizes what FLO-TruBalance® can do. They see the potential for national and global impact. They see that this product isn’t just about sound — it’s about quality of life, dignity, and human connection.
These relationships represent the foundation of something much bigger.
They make it easier for other communities, senior homes, and organizations — those who may have hesitated before — to open their doors. To give the product a chance. To give me a chance.
And this is only the beginning.
As The FLO Group grows, I will continue joining new memberships, connecting with new organizations, and strengthening relationships across Canada. Because building a credible brand takes time, consistency, and heart. And I’m committed to all three.
We’re building something special here — not just a company, but a movement. One that helps seniors, supports families, and brings people together through better sound clarity. These new partnerships, collaborations and memberships are just the first step toward a much bigger vision.
And I’m excited for where this journey will take us next.
— Michael Leung, CEO & Founder of The FLO Group
The Inner FLO Manifesto - A Journey of Resilience & Purpose | Michael Leung, CEO of The Flo Group
The Inner FLO Manifesto is a deeply personal journey of resilience, purpose, and transformation by Michael Leung, CEO of The Flo Group. This short film reveals the heart behind FLO-TruBalance® 2.0 and the mission to empower seniors and people of all ages through healthy, accessible, and affordable hearing solutions.
The Inner FLO Manifesto" is a deeply personal short film narrated and starring Michael Leung, Founder & CEO of The Flo Group, a Canadian company dedicated to helping seniors and people with disabilities rediscover the joy of hearing through healthy, accessible, and affordable sound solutions.
In this emotional piece, Michael shares his journey through loss, struggle, and resilience - from personal hardship to building FLO-TruBalance®, a globally recognized innovation in hearing support.
This video is dedicated to his late mother, whose love and strength continue to inspire everything he does.
"It's not just about hearing better — it's about connecting again."
Learn more: www.theinnerflo.com
Follow on Instagram: @theflogroup Contact: support@theinnerflo.comI'm
Living Your Legacy — The Story Behind The Story
Michael Leung shares his journey from hardship to hope — from losing his mother and battling adversity to becoming the founder of The Flo Group. Listen to his story on the Living Your Legacy podcast with Rudy Mawer, and stay tuned for his upcoming Legacy Makers TV feature in 2026.
Every very story begins somewhere — mine started when I came to Canada as a child, speaking very little english and trying to find my place. Losing my mother to cancer at a young age changed everything. I went from being a straight-A student to completely losing my way — fighting, stealing, getting expelled, and falling into years of addiction, depression, and financial struggle.
But through those dark times, I discovered my real purpose: helping others. Living with Retinitis Pigmentosa, a degenerative vision condition, taught me resilience and gratitude. It inspired me to create something meaningful for seniors and individuals with disabilities — a way for them to reconnect with the world through sound. That’s how The Flo Group was born.
Today, my mission is to make hearing accessibility affordable, comfortable, and stigma-free for everyone — especially seniors and low-income communities who deserve to experience sound clarity and connection again.
🎙️ Living Your Legacy Podcast
Before the cameras roll for my official feature, you can now listen to my story on Apple Podcasts in the Living Your Legacy series hosted by Rudy Mawer.
🎧 Listen here: https://podcasts.apple.com/ca/podcast/living-your-legacy/id1794195371?i=1000731634356
This heartfelt interview is a prequel to what’s coming next — an honest conversation about my journey from struggle to purpose, and how The Flo Group became more than a business — it became a movement of hope and inclusion.
🎬 Legacy Makers TV — Coming Early 2026
In early 2026, my story will be featured in Legacy Makers TV, a documentary-style series streaming on all major platforms worldwide. It’s part of a global project highlighting 500 unique entrepreneurs from around the world whose stories are changing lives — and I’m humbled to be one of them.
While I can’t disclose all production partners for legal reasons, you can follow updates on Legacy Makers TV and download the Insight Success App to stay connected and inspired by real stories of perseverance and purpose.
Follow these accounts on Instagram for updates:
🌍 Join My Journey
I share my story not to impress, but to connect — with anyone who’s ever faced pain, failure, or loss and still chose to rise again. My hope is to inspire others to believe that your past doesn’t define you — your purpose does.
Follow my journey and learn more at www.theinnerflo.com and www.theinnerflo.ca.
Connect with me on Instagram:
Together, we can create something that lasts — a true legacy.
FLO Proudly Featured by the Canadian Council for Indigenous Business (CCIB)
We’re thrilled to share that FLO has been featured by the Canadian Council for Indigenous Business (CCIB) — a national platform that celebrates Indigenous entrepreneurship and partnerships that make a difference across Canada. As a company based in Calgary, FLO is proud to collaborate with organizations like CCIB that empower Indigenous entrepreneurs and promote inclusion and innovation. Our mission has always been to create healthy, accessible, and affordable hearing technology for seniors and individuals living with hearing or vision challenges.
Through open-ear bone conduction innovation, FLO offers a comfortable and stigma-free alternative to traditional hearing aids — helping people reconnect with the sounds and moments that matter most. The recognition and support from CCIB and communities across the country reinforce why this work is so meaningful. Together, we’re not only improving hearing — we’re building inclusion, confidence, and independence.
We’d like to extend our gratitude to CCIB, Unison, and all of our partners and supporters who continue to help us reach more seniors and families every day. Explore our mission and products at www.theinnerflo.com or www.theinnerflo.ca, and join us on our journey toward hearing freedom for all.
https://www.ccib.ca
Why I Created FLO — A New Way to Hear, Connect, and Live Fully
FLO – TruBalance was born from a personal mission to make hearing accessible, healthy, and affordable for everyone. After seeing how traditional hearing aids were often too expensive, uncomfortable, or stigmatizing—especially for seniors and those with disabilities—I wanted to create something different. A product that lets people hear clearly without blocking their ears, keeping them connected to the world around them. FLO – TruBalance combines open-ear bone conduction with sound amplification, giving users both freedom and balance. It’s more than just technology—it’s about restoring confidence, safety, and dignity for those who need it most.
For many years, I’ve watched countless seniors and people with disabilities struggle with hearing loss — not just the physical challenge of hearing, but the emotional pain of disconnection. Traditional hearing aids are often too expensive, uncomfortable, or stigmatizing. That’s what inspired me to create FLO — a new, inclusive, and affordable way to hear and connect with the world.
As someone living with partial blindness (Retinitis Pigmentosa), I know firsthand how vital accessibility and inclusion are. My own challenges with sight gave me a deeper connection to seniors and individuals living with disabilities. It helped me realize that hearing and vision aren’t just senses — they’re lifelines to communication, safety, and independence.
The Flo Group began with one mission: to make high-quality hearing solutions accessible to everyone — not just those who can afford expensive devices. Through innovation, compassion, and countless hours of testing with seniors across Canada, FLO-TruBalance 2.0 was born.
FLO-TruBalance 2.0 is not just another hearing product. It’s an open-ear bone-conduction sound amplifier that sits comfortably on your cheekbones, leaving your ear canal open to prevent wax buildup or pressure. It enhances sound clarity, minimizes background noise, and helps users stay connected without isolation or discomfort.
It’s senior-friendly, durable, versatile, and budget-conscious — offering a fraction of the cost of traditional hearing aids, while delivering a superior and healthier way of hearing.
I’ll never forget the first time a senior told me, “I can finally hear my granddaughter’s voice clearly again.” Moments like that remind me why I started this journey.
FLO isn’t just a product — it’s a movement. A movement toward inclusion, health, and empowerment. My vision is to ensure that everyone, regardless of income or condition, has access to technologies that improve their quality of life and restore the joy of connection.
Because everyone deserves to hear the world — clearly and confidently.
Future Blog Topics
- FLO Proudly Featured by the Canadian Council for Indigenous Business (CCIB)
- Living Your Legacy — The Story Behind The Story
- How FLO Helps Seniors Reconnect with Family Conversations
- The Hidden Dangers of Earwax and Why Open-Ear Hearing Is Safer - Accessibility Shouldn’t Be a Luxury — It Should Be a Right
- How FLO Supports People with Both Hearing and Sight Loss